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Laptop techy help needed !
Posted:
Wed Nov 12, 2008 8:53 pmby destro
Can any of our resident Computer experts help me fix my Laptop.
I have an ACER Laptop and it has been working great until now, I get one of two screens the first says Prepare to boot to OS and then does nothing, the second is a blue screen that says
The Cryptographic subsystem failed a mandatory algorithm self-test during bootstrap 
I dont have a windows disc to re-install anything and even in safe mode I cant get past either of these two screens, can anyone help ?
Posted:
Wed Nov 12, 2008 10:29 pmby maypaxvobiscum
you can run cpu or ram testing.
maybe something is wrong with ur bios settings.
Posted:
Wed Nov 12, 2008 10:32 pmby destro
maypaxvobiscum wrote:you can run cpu or ram testing.
maybe something is wrong with ur bios settings.
I cant stay on it long enough to do anything mate not even in safe mode, I press F8 to go in to safe mode and it just returns to either the blue screen or the boot OS window
Posted:
Wed Nov 12, 2008 11:17 pmby JBG
Its a common Windows stop message normally caused by either overly ambitious overclocking (causing system instability) or faulty ram.
You can run memtest from the boot menu by Pressing either F8 or F11 (depending on your machine) and then pressing Tab (it'll prompt you to do so) and this will show whether there's a fault with your memory. If you cannot get as far as memtest then its a definitely a hardware failure.
Posted:
Wed Nov 12, 2008 11:18 pmby Dundalk
destro wrote:The Cryptographic subsystem failed a mandatory algorithm self-test during bootstrap
I think yes what about you?
Posted:
Wed Nov 12, 2008 11:37 pmby destro
Dundalk wrote:destro wrote:The Cryptographic subsystem failed a mandatory algorithm self-test during bootstrap
I think yes what about you?
I have a feeling that phrase will pop up quite a bit on here
Posted:
Wed Nov 12, 2008 11:39 pmby Dundalk
Reinstall windows if all else fails
Posted:
Wed Nov 12, 2008 11:43 pmby LFC2007
Buy a new bootstrap.
Posted:
Thu Nov 13, 2008 2:50 amby Kharhaz
Try restoring the bios settings to default. If that fails check your motherboard, if it has a battery on it that can be removed remove it for a few mins then replace it and try again. Im not great with laptops so offering advice on pc related problems. Hope this works.
Posted:
Thu Nov 13, 2008 2:51 amby account deleted by request
Try making sure your RAM is seated in their sockets properly first. Usually if you haven't been "fiddling" its something simple mate. If once you have pressed them in, you still have problems, run a mem check like JBG said. It happened to me a couple of years back, one of my sticks of Ram failed, but my comp (desk top)would still load and work, unlike yours, but my comp is a dual proccessor (don't know if that makes a difference)
Posted:
Thu Nov 13, 2008 6:36 amby SupitsJonF
LFC2007 wrote:Buy a new bootstrap.
I don't know why but I can't stop laughing at this one
Posted:
Thu Nov 13, 2008 10:39 amby Roger Red Hat
I know this probably doesnt help ya but I thought i'd put these in here...
Customer: I'm trying to connect to the Internet with your CD, but it just doesn't work. What am I doing wrong?
Tech support: OK, you've got the CD in the CD drive, right?
Customer: Yeah....
Tech support: And what sort of computer are you using?
Customer: Computer? Oh no, I haven't got a computer. It's in the CD player and all I get is weird noises. Listen...
Tech support: Aaaarrrrgggghhhh!!!
--------------------------------------------------------------------------------
Employee: Hi, I have a problem, I can't get my diskette out.
Tech support: Have you tried pushing the button?
Employee: Yes, sure, it's really stuck.
Tech support: That doesn't sound so good, I'll come over straight away...
Employee: No .. wait a minute... I hadn't inserted it yet... it's still on my desk... sorry...
--------------------------------------------------------------------------------
Tech support: Click on the 'my computer' icon on to the left of the screen.
Employee: Your left or my left?
--------------------------------------------------------------------------------
Employee: I have problems printing in red...
Tech support: Do you have a colour printer?
Employee: Aaaah....................thank you.
--------------------------------------------------------------------------------
Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
--------------------------------------------------------------------------------
A woman customer called the Hewlett Packard help desk with a problem with her printer.
Tech support: Are you running it under windows?
Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."
--------------------------------------------------------------------------------
Tech support: "Okay, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager."
Employee: I don't have a P.
Tech support: On your keyboard...
Employee: What do you mean?
Tech support: "P".....on your keyboard.
Employee: URGHHH! I'M NOT GOING TO DO THAT!
Posted:
Thu Nov 13, 2008 11:51 amby Sabre
Sorry, I've been ill and I didn't feel like posting!
The annoying thing is that cryptographic algorythm is not mandatory, it's a Vista related cráp.
When for some reason, your computer is not getting the correct volts (you can see this in the BIOS), or the memory is faulty you can get this error.
You also can get this error when you Over Clock the CPU, the graphics card or the memory, but I doubt you fiddled with that.
Best way to check if it's a memory problem is to download a OS that loads in memory such as Knoppix. You download an image in a friend's house, you burn it, and you try to load the OS from the CD. If Knoppix works, then you can overrule it's memory.
If it's not memory, then you can look at the values of voltage in the bios or try to select the default values in the bios.
If it's not one of the last cases, good news, your hardware is OK, all you'd need is to reinstall Vista again.
Buy a new bootstrap.
bóllocks. You can't buy POSTs just like that -- (Power On Self Tests).
Posted:
Thu Nov 13, 2008 6:08 pmby Judge
destro wrote:Can any of our resident Computer experts help me fix my Laptop.
I have an ACER Laptop and it has been working great until now, I get one of two screens the first says Prepare to boot to OS and then does nothing, the second is a blue screen that says
The Cryptographic subsystem failed a mandatory algorithm self-test during bootstrap
I dont have a windows disc to re-install anything and even in safe mode I cant get past either of these two screens, can anyone help ?
shame that, and your google searching was doing so well
