Liverpool FC Forum

by **NiftyNeil** » Tue Sep 20, 2005 4:28 pm

Champions League (Chelsea) tickets went on sale today for fancard holders. I automatically got mine last year for signing up for an e.season ticket on LFC.tv (which I pay £39.99 per year) I also registered my son's name so I could take him to the matches. Last year we went to all of the champions league games including the final. This year, we have already been to every qualifying game.
This morning, my wife phoned up for our tickets (I have been on nights and was in bed). The ticket sales refused me a ticket sayin that I wasn't a fancard holder because I have never payed for one!
My wife asked to speak to a supervisor who also refused (she said that she phoned the club to get authorisation and they refused - which turns out to be a lie). They said that would have to apply for new fancards by post and pay a small charge -FFS the tickets are on sale TODAY!
The missus phoned me an hour ago to break the bad news. Fuming I was! I thought I'd give it ago myself Low and behold, the operator I got sold me a ticket without questioning it. I gave here the two fancard numbers and my personal datails, and now I am the proud owner of two Kop tickets for the Chelsea game.

The point of this thread is How dare some jobsworth slag in a call center hold loyal fans happiness in their sweaty little fat hands! HOW DARE THEY!!!

Has anyone else encountered any similar problems?

by **Roger Red Hat** » Tue Sep 20, 2005 4:37 pm

No, some of us aren't priviledged enough to get considered & just cant get the tickets in the first place.

by **drummerphil** » Tue Sep 20, 2005 4:38 pm

I know where you coming from Lee

by **NiftyNeil** » Tue Sep 20, 2005 5:24 pm

Lee J wrote:No, some of us aren't priviledged enough to get considered & just cant get the tickets in the first place.

Priviledged?
When was the last time you tried to get a ticket? Its not that hard, you just have to check the sale dates and get on the phone.
You sound like an apathetic red that won't put the legwork in.

by **Leonmc0708** » Tue Sep 20, 2005 6:09 pm

NiftyNeil wrote:The point of this thread is How dare some jobsworth slag in a call center hold loyal fans happiness in their sweaty little fat hands! HOW DARE THEY!!!

Whilst I understand your frustrations, you are bang out of order with that comment, thats someones mum that lad.

The ticket office is really hit and miss, with some jobs worths and some really helpful people, but I do not beleive that anyone in there goes out of their way to be awkward.

by **murphy0151** » Tue Sep 20, 2005 6:13 pm

Leonmc0708 wrote:
NiftyNeil wrote:The point of this thread is How dare some jobsworth slag in a call center hold loyal fans happiness in their sweaty little fat hands! HOW DARE THEY!!!

Whilst I understand your frustrations, you are bang out of order with that comment, thats someones mum that lad.

The ticket office is really hit and miss, with some jobs worths and some really helpful people, but I do not beleive that anyone in there goes out of their way to be awkward.

I think they do

by **NiftyNeil** » Tue Sep 20, 2005 7:10 pm

Leonmc0708 wrote:
NiftyNeil wrote:The point of this thread is How dare some jobsworth slag in a call center hold loyal fans happiness in their sweaty little fat hands! HOW DARE THEY!!!

Whilst I understand your frustrations, you are bang out of order with that comment, thats someones mum that lad.

The ticket office is really hit and miss, with some jobs worths and some really helpful people, but I do not beleive that anyone in there goes out of their way to be awkward.

Granted.

I was very annoyed at the time.

Most are very helpful, like the one that sold me the tickets - but the one that refused me, well she's bang out of order.

by **drummerphil** » Tue Sep 20, 2005 7:20 pm

When i mentioned "I know where your coming from" it was in the context of call centres such as NTL ,insurance companies etc and not the liverpool one.

by **NiftyNeil** » Tue Sep 20, 2005 7:40 pm

I don't think the Liverpool ticketline is located in Liverpool anymore. You can hear all of the operators in the background - not a hint of a friendly scouse accent. If it was, I don't think I would of had the problem at all.

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Call center jobsworths - ...nearly ruined my day

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