Liverpool FC Forum

[stoney]

i,m on a 1mg broadband with NTL £9.99

Wow Phil thats good value.
Im on Telewest 512k for £14.99...slow as hell but they promise a free upgrade to 2Mb....Im still fookin waiting!

Yeah squirrel I was on that same package with telewest too.































But they've already upgraded mine to 2MB   

[Red squirrel]

Damn!!!

[Woollyback]

I take back what i said about Bt, they ARE a walking disaster. They Buttered me up bigtime yesterday over the download limit and hit me with another hundred sheets on top of my bill. They told me they would email me first if i exceeded the limit then ,the following month said theyd cut my speed if i exceeded-they did neither arghh bastidzzz
Homecall for me on Monday.

i thank you

[Woollyback]

homecall lease a part of an exchange from bt. ipso facto bt are homecalls daddy. cannot offer anything better.

the actual broadband service from BT is fine, it's the customer service which is astonishingly bad.

ipso facto i now get fine broadband service from a company who knows a thing or 2 about CUSTOMER service

[Mikz]

customer services?    have you been there too wooly lol -tell them the problem -then they get you to run all these tests (which you have already done) then they put you onto some other person and he asks exactly the same questions, then another ....my problem was my linebox and i knew i needed someone sent out,but no they insisted i was wrong, 2 weeks later he appeared

[Woollyback]

customer services?    have you been there too wooly lol -tell them the problem -then they get you to run all these tests (which you have already done) then they put you onto some other person and he asks exactly the same questions, then another ....my problem was my linebox and i knew i needed someone sent out,but no they insisted i was wrong, 2 weeks later he appeared

mate don't get me started about BT, i think i'll turn into the incredible hulk  

suffice to say i found them virtually impossible to deal with to the point i was seriously considering setting fire to the local telephone exchange in sheer frustration   kicking the b@stards into touch at home & for my office is one of the best decicions i've ever made in my life